Richard Susskind's keynote at #ILTA09

KMHobbie: Waiting for Susskind talk on technology, #web20, alternative billing, and technology at #ilta09

• VMaryAbraham: Susskind: What's the "hole in the wall" lawyers deliver? (Black & Decker doesn't sell tools, they sell ways 2 provide hole in wall) #ilta09

• evalio: The future of legal services is knowledge capture and management, and dispute avoidance. #ILTA09 Susskind

• evalio: The future of legal services is knowledge capture and management, and dispute avoidance. #ILTA09 Susskind

• evalio: It's hard to convince a room full of millionaires that their business model is all wrong. #ILTA09 Susskind

• seanabrady: "Clients want more for less" - This is the theme for next 5 - 10 years. #ilta09 Susskind

• evalio: 2 ways to cut costs: efficiency (cut costs) or collaboration (share costs) #ILTA09 Susskind

• seanabrady: Bespoke, for those in the US who dont know, means a high tailored solution. Custom suit, software, or legal service. #ilta09 Susskind

• evalio: Not everything you do will be commoditized, but certain discrete components certainly can be. #ILTA09 Susskind

• CookiesJBW: Richard Susskind #ilta09 re: end of attys - fabulous! What's more likely? An online pet or an online lawyer?

• VMaryAbraham: Susskind believes that fixed fees align lawyers w/ clients. They all want to avoid problems so they work together earlier. #ilta09

• evalio: Focusing only on doing what you do now and making it a bit cheaper/better totally ignores innovation. #ILTA09 Susskind

• seanabrady: "The best way to predict the future is to invent it." #ilta09 Susskind

• evalio: For legal technologists, the challenge now is to create the new business model, not help create a better version of old one #ILTA09 Susskind

Comments

[Eric Johnson]

Platitudes.